Zwykły Kanban, a serwis urządzeń.

Why a basic Kanban might be a bad idea for device service management?

Kanban is a popular project management method that involves visualizing tasks on a board. By dividing tasks into columns representing different stages of work, teams can easily monitor project progress. One of the key elements of Kanban is the ability to drag tasks between columns, which in theory simplifies status updates. However, this functionality can also lead to serious project management issues.

The Risk of Accidental Task Movement in Kanban

The biggest risk associated with dragging tasks in a Kanban system is the possibility of accidentally moving a task to the wrong column. In practice, such mistakes can occur due to oversight, technical issues (e.g., mouse problems), or acting too quickly without thoroughly checking. Moving a task to the wrong column can introduce chaos into the project, as the team loses clarity on the actual stage of work.

Loss of History and Version Control

When a task is dragged from one column to another, some systems don’t record the full history of these changes. This means that if a task is accidentally moved, we lose track of its actual status before the move. Without a solid audit trail, it becomes difficult to reconstruct the real course of work and understand how and why the mistake occurred.

Distorted View of the Project’s Real Status

As tasks are moved between columns, there is a risk that the team starts operating based on a false representation of the project’s progress. If a task is mistakenly moved to the “completed” column, the team may incorrectly assume the task is finished, leading to delays and additional work when the error is discovered.

Lack of Clear Rules for Task Movement in Kanban

Many teams lack clearly defined rules about who can move tasks between columns and under what circumstances. This can lead to a situation where different team members act according to their own judgment, increasing the risk of errors. The absence of standard procedures can cause uncertainty and confusion, especially in larger teams.

The Need for Additional Validation

To minimize the risk of accidental task movements, organizations may be forced to implement additional validation mechanisms, which in turn can increase the workload and slow down work. Adding extra steps can be inefficient and counterproductive to Kanban’s original goal of simplifying processes.

KeepGood: A Comprehensive Device Management Tool (A Better Alternative to Basic Kanban)

In light of the challenges associated with traditional Kanban, it is worth considering dedicated tools like our KeepGood application. This comprehensive solution is designed specifically for device service management, eliminating the risks associated with accidental task movements.

Why is KeepGood better?

  • Precise Control: KeepGood offers advanced task history tracking, ensuring that every change is thoroughly recorded, and the work history remains transparent.
  • Data Security: With a planned flow and validation, the system minimizes the risk of errors, ensuring that tasks are only moved when absolutely necessary.
  • Intuitive Management: KeepGood provides precise tools for managing the entire device service process, ensuring full control over work progress and eliminating confusion caused by unforeseen errors.

KeepGood is designed to optimize and simplify service processes while ensuring the stability and precision that traditional Kanban lacks. It allows teams to focus on completing tasks rather than worrying about potential mistakes and losing control over the project.

Summary

While the ability to drag tasks in Kanban may seem convenient, it can lead to serious project management issues. Accidental task movements can result in loss of history, distortion of the project’s actual status, and cause chaos within the team. Therefore, it is worth considering the use of the KeepGood application, which provides full control over the service process and eliminates the risks typical of traditional task management methods.

Schedule a free demonstration of our KeepGood application and see how we can implement the ABC Check System in your company – FREE DEMO.